IntelliForia Privacy Policy

Introduction

IntelliForia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and AI-powered clinical documentation services.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Email address, name, and organization details when you create an account
• Authentication Data: OAuth tokens to securely connect to your EMR system
• Clinical Notes: Text content you submit for AI analysis and improvement
• Usage Information: How you interact with our AI features and services
• Device Information: Device type, operating system, and app version for technical support

How We Use Your Information

We use the collected information to:

• Provide AI-powered clinical documentation assistance
• Analyze and improve the quality of clinical notes
• Authenticate and secure your access to EMR systems
• Improve our AI models and service quality
• Communicate important updates and service information
• Ensure HIPAA compliance and data security
• Provide technical support and troubleshooting

Data Security & HIPAA Compliance

We implement strict security measures to protect your information:

• No PHI Storage: IntelliForia does not store any Protected Health Information (PHI). All clinical data remains securely within your EMR system.
• End-to-End Encryption: All data in transit is encrypted using TLS 1.3
• Secure Authentication: OAuth-based access without storing EMR credentials
• HIPAA Compliance: Strict adherence to HIPAA regulations and privacy rules
• Access Controls: Robust authentication and authorization protocols
• Regular Audits: Security audits and compliance reviews
• No Device Storage: No clinical data is permanently stored on your device

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With Your Consent: When you explicitly authorize us to do so
• Service Providers: With HIPAA-compliant partners who assist in providing our services
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are bound by confidentiality agreements and HIPAA Business Associate Agreements (BAAs).

Your EMR Integration

When you connect IntelliForia to your EMR system:

• We use OAuth for secure authentication - we never store your EMR passwords
• We only access data you explicitly submit for AI analysis
• Your EMR credentials remain with your EMR provider
• We do not modify or access data without your explicit action
• You can revoke access at any time through Settings

Data Retention

We retain your information only as long as necessary:

• Active Accounts: Data retained while your account is active
• AI Processing: Clinical notes processed in real-time, not permanently stored
• Logs: System logs retained for 90 days for security and troubleshooting
• Deleted Accounts: Data securely deleted within 30 days of account closure

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Revoke Consent: Withdraw consent for AI features at any time
• Opt-Out: Disable analytics and optional data collection

To exercise these rights, contact us at info@intelliforia.com

Children's Privacy

IntelliForia is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

California Privacy Rights

California residents have additional rights under CCPA:

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale of personal information (we do not sell data)
• Non-Discrimination: We will not discriminate for exercising privacy rights

International Users

If you access IntelliForia from outside the United States:

• Your data may be transferred to and processed in the United States
• We comply with applicable data protection laws
• EU users: We comply with GDPR requirements for data protection

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of IntelliForia after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy:

Email: info@intelliforia.com
Phone: 718-689-5099
IntelliForia, Inc.